Leading Edge Computers Ballarat

Leading Edge Computers Ballarat

LEC Ballarat
Call: 03 5333 2955


Returns will be accepted on any faulty merchandise returned to our store within 14 days. Products returned for repair, replacement or refund due to customers changing their mind, is not a valid claim under the Consumer Guarantees Act, and therefore a repair, replacement or refund it is at the discretion of the store.


  • Contact us on 03 5333 2955 or admin@lecb.com.au to initiate a return. You must provide your order number, contact details and reason for return.
  • Items should be returned in their original product packaging with the original product tags attached and with all paperwork (such as diamond certificates or watch instruction booklets).  You should Include a copy of your shipping confirmation email or order confirmation email in the package.
  • Please either deliver the package to the store or courier at your cost the goods to us. Note all shipping return charges must be pre-paid and we will not accept COD deliveries. . You must also arrange insurance for the return of the goods to us.

All returns are subject to inspection by us before a refund is processed.  If we agree to refund you then we will refund you in the same way that you originally paid for your order.  We will also pay forthe cost of return shipping costs (if applicable) if the return is the result of our error or the item is damaged or defective at the time of purchase.

Items purchased online can be returned to us at our store. Please ensure that you take a printed copy of your online tax invoice/ order fulfilment email to confirm your purchase details.


Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  



By using this website you are agreeing to the terms of this returns policy (as amended from time to time).

stay connected